Privacy Policy

Introduction

Chan Thai Spa ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use that information, and the choices you have. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information:

• Information you provide. When you submit a booking request or contact form, we collect details such as your name, phone number, email address (if provided), preferred location, requested appointment details, and any message you choose to send us.
• Information collected automatically. When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device type, general location, referring pages, and the dates and times of your visits.

How We Use Information

We use the information we collect to:

• Schedule, confirm, and manage appointment requests
• Respond to your questions, comments, and service requests
• Operate, maintain, and improve our website and services
• Monitor for fraud, abuse, spam, and other misuse of our website
• Comply with applicable legal obligations

How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers. We use third-party providers to help operate our website and deliver notifications, such as website hosting, email delivery, messaging, and analytics providers. These providers may process your information only as needed to perform services for us.
• Legal reasons. We may disclose information if required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers. If our business is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

Cookies and Analytics

Our website may use cookies and similar technologies, including third-party analytics services, to understand how visitors use our site and to improve the experience we provide. These technologies may collect information such as pages viewed and general usage patterns.

Most web browsers let you refuse or delete cookies through your browser settings. Disabling cookies may affect how some parts of our website function. You can also opt out of certain analytics collection using the tools your analytics provider or browser makes available.

Data Retention

We keep information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing our services, resolving disputes, maintaining business records, and complying with legal requirements. When information is no longer needed, we take reasonable steps to delete it or remove identifying details.

Security

We take reasonable measures designed to protect the information we collect from loss, misuse, and unauthorized access or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Depending on where you live, you may have rights regarding your personal information, such as the right to request access to the information we hold about you, to request correction or deletion, or to opt out of certain uses. To make a request, contact us using the details below. We may need to verify your identity before acting on a request, and we will respond as required by applicable law.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to remove it.

Third-Party Links

Our website may contain links to third-party websites and services that we do not control. This policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any third-party site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Changes take effect when posted, so please review this page periodically to stay informed.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at info@chanthaispa.com or reach out to your nearest location using the details on our contact page.